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Privacy policy

Stalatube Oy’s privacy policy is based on the General Data Protection Regulation of the European Union (2016/679).

1. Controller

Stalatube Oy
Taivalkatu 7
15170 Lahti
Finland
stalatube@stalatube.com
www.stalatube.com

2. Contact persons

Contact person for the register:
Sami Packalén 
Tel. +358 50 554 6564
sami.packalen@stalatube.com


3. Name of the register

Stalatube Oy’s customer, user and marketing register

4. Purpose of the register  

The controller uses the personal information of potential and current customers in accordance with the Personal Data Act for the following purposes:

  • handling and developing customer relationships
  • marketing the controller’s products and services

5. Data contents of the register and categories of personal information

The categories of persons whose information can be handled are the contact persons, decision-makers and partners of organizations that are or have been customer of the controller, persons who have been in contact with the controller and persons who have given permission for marketing. In this context, ’decision-makers’ refers to persons who, by virtue of their positions, make decisions in their employer’s name as part of their work.   The register can, for example, include information relevant to the purpose of the register and belonging to the following categories of information:

a) basic information about the organization, such as name and contact information (address, email address, phone number) and a contact person’s name and contact information (title, email address, phone number).

b) information related to the customer or cooperation relationship between the controller and the registered persons, such as order information, information about meetings, responses to customer satisfaction surveys, other communication between the parties and other information related to the services.

6. Regular sources of information

Information provided by the customer, usage and service information from website forms and newsletters, usage information from mobile applications, the controller’s electronic data systems such as customer relationship management and invoicing systems.

7. Regular disclosures of information

Personal information will not be disclosed to parties outside of Stalatube Oy and its subsidiaries, except when Stalatube Oy uses external service providers within the European Union to provide value-added services.


8. Principles for protection of the register

The information in the customer, user and marketing register is collected in databases that are protected by firewalls, passwords and other technical means. The servers are stored in locked facilities accessible only to internal employees or those of service providers. Access to the information is restricted to persons employed by the Stalatube Group or authorized agents who need the information in their work. The information in the register is backed up in a safe way and can be restored if necessary.


9. Rights to view and edit the information in the register

The customer has the right to view the information about him- or herself and demand that incorrect information is corrected. Requests for viewing and correcting information should be sent in written and signed form to the address Stalatube Oy, Marketing, Taivalkatu 7, 15170 Lahti.

Version 3.0. Updated 16.5.2018.